Community Assistant

Disclaimer: This article is not an official document. It attempts to accurately describe current policy and statements made by the developers, but should not be taken as binding or otherwise limiting. If an authoritative statement is required, it should be requested directly from from staff or the development team.

What are Community Assistants

The Community Assistants (CAs) are players who volunteer to spread their knowledge and advice to new players, primarily through the CA Help channel. The names of available CAs are listed in the box to the right of the CA Chat channel, and they use blue text so that their answers are more visible.

Notes:

• Elevation, an epic cluster server, does not have the CA Help channel because it is limited to premium accounts only.
• Chat Moderators (CMs) are also considered CAs.

Application process

The original Community Assistants brought together the Player Assistant and Chat Moderator roles, although CAs no longer have a direct role in enforcing chat rules. The Lead Chat Moderator appoints new Community Assistants; people who are willing to help other players and have a sizable knowledge of the game.

Anyone who is interested in applying to become a CA should review this forum post : CA Application process

The CA Team

  Please refer to the forum post Team List for the current list of CA's
  Note that most of the CM team also retain their CA duties.